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Benefits Program Specialist (209-Pearl WJC)

Jackson, MS 39215

Posted: 10/12/2023 Employment Type: Temporary Job Category: Call Center Job Number: 3857 Pay Rate: 15.48

Job Description

Job Duties:
  • Take unemployment claims
  • identify eligibility issues
  • conduct non-monetary investigations/adjudications
  • audit work search activity
  • provide customers information on unemployment claims
  • online support and perform other unemployment insurance eligibility related duties as assigned by management
  • Must be available to work flexible hours including weekends, if needed. All potential applicants are required to have a valid Driver's License and pass an extensive background check.

Preferred Education & Training:
  • one (1) year of experience related to the described duties;
  • OR Education: Graduation from a standard four-year high school
  • OR equivalent (GEO or High School Equivalency Diploma).

Experience:
Three (3)years of experience related to the described duties, Substitution Statement:
Graduation from a standard four-year high school or equivalent (GED or High school Equivalency Diploma), related education,
and related experience may be substituted on an equal basis.

Preferred knowledge, skills & abilities related to performance of job: 
  • Effective communication skills verbally and in writing
  • Ability to work independently and cooperatively with others
  • Ability to effectively adapt to changing work duties and processes.
  • Attention to detail and proficient computer skills
  • Bilingual (Spanish)
  • good time management skills
  • The applicant must have a valid driver's license
  •  Applicants who have an outstanding unemployment insurance overpayment due to fraud are not eligible for hire

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About Jackson, MS

Ready to embark on a new career adventure in vibrant Jackson, Mississippi? This charming city offers not only job opportunities but also a rich cultural scene, with landmarks like the Mississippi Museum of Art, Thalia Mara Hall, and the Fondren District's eclectic cuisine and art galleries. Jackson is a hub of growth and innovation, making it an ideal location for professionals looking to thrive. Consider joining us in exploring the job listings in this dynamic area and unlock the door to endless possibilities for your career!