Professional Staffing Group, LLC
https://cdn.haleymarketing.com/templates/60509/logos/psg-ms-square.png
http://www.prostaffgroup.com
http://www.prostaffgroup.com
USD
15.48
HOUR
true
Benefits Program Specialist (16 Appeals)
Posted: 02/08/2024
2024-02-08
2024-08-26
Employment Type:
Temporary
Job Category: Call Center
Job Number: 3922
Pay Rate: 15.48
Job Description
Job Duties:
Preferred Education & Training:
Experience:
Three (3)years of experience related to the described duties, Substitution Statement:
Graduation from a standard four-year high school or equivalent (GED or High school Equivalency Diploma), related education,
and related experience may be substituted on an equal basis.
Preferred knowledge, skills & abilities related to performance of job:
- Take unemployment claims
- identify eligibility issues
- conduct non-monetary investigations/adjudications
- audit work search activity
- provide customers information on unemployment claims
- online support and perform other unemployment insurance eligibility related duties as assigned by management
- Must be available to work flexible hours including weekends, if needed. All potential applicants are required to have a valid Driver's License and pass an extensive background check.
Preferred Education & Training:
- one (1) year of experience related to the described duties;
- OR Education: Graduation from a standard four-year high school
- OR equivalent (GEO or High School Equivalency Diploma).
Experience:
Three (3)years of experience related to the described duties, Substitution Statement:
Graduation from a standard four-year high school or equivalent (GED or High school Equivalency Diploma), related education,
and related experience may be substituted on an equal basis.
Preferred knowledge, skills & abilities related to performance of job:
- Effective communication skills verbally and in writing
- Ability to work independently and cooperatively with others
- Ability to effectively adapt to changing work duties and processes.
- Attention to detail and proficient computer skills
- Bilingual (Spanish)
- good time management skills
- The applicant must have a valid driver's license
- Applicants who have an outstanding unemployment insurance overpayment due to fraud are not eligible for hire
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